Welcome to our Practice Website. We are an independent Primary Care Medical Practice, contracting to NHS Grampian to provide Primary Care to our c.12,500 patient list. We aim to provide an effective, efficient and fair health care service to all our patients by:
- Putting our patients at the centre of what we do
- Having a professional integrated primary healthcare team who are suitably qualified and trained
- Offering our services in a safe, supportive and suitably equipped environment
This website will continue to evolve in order to help our patients manage their health and well-being with access to local services in our area, as well as providing information about the Practice, and signposting you to the service you need. We welcome any comments or suggestions you may have.
Clinical Triage – Managing on-the-day demand
We manage our on-the-day demand using a system of Clinical Triage which starts with the patient calling the Practice and providing information for the clinician to assess.
- A clinician will triage the initial request and allocate the appropriate resource
- A clinician will call you
- Follow-up treatment or appointments arranged
- Your consult starts with the initial submission