Special Notices
Clinical Triage (CT) is where a clinician looks at all of the received request forms and prioritises them in order for the patients to be contacted by an appropriate clinician. The elements of CT are Telephone, and Urgent on the Day for those of whom experience urgent symptoms post the CT window. Every request is subject to CT.
You may need to visit the NHS Inform website to check Symptoms and Self-Help
Use our SurgeryPods to keep your details current
We have two SurgeryPods for our patients to help keep their records current. Help us make the best use of our clinical time by popping into the Practice earlier in order to enter your details. Click the image to find out more:
Request Online Repeat Prescriptions
Request MED3 Fit Notes | Sick Lines
NOT FOR CHILDREN
In using our MED3 Fitnote form you are declaring that you agree:
- ☑️ You are requesting
- ✖️ Cannot be issued as forward dated
- ☑️ Can be backdated
- ☑️ Up to 3 working days to process
Ordering a Repeat Prescription and Patient Services
Have you considered registering for Patient Online Services?
- You can order your Repeat Prescriptions at source
- This feeds directly into our clinical system
- Complete the application form and you will be sent a confirmation email with all of the details for registering.
- It really is that easy.
- Register here
Ordering medication or Repeat Prescriptions through our website
Our Opening Times
Public Holidays
| Public Holidays and Closure | Next Practice Closure |
|---|---|
| Mon 01 Jan 24 Tue 02 Jan 24 Mon 01 Apr 24 Mon 6 May 24 Mon 8 Jul 24 Mon 23 Sep 24 Mon 25 Dec 24 Tue 26 Dec 24 Wed 1 Jan 25 Thu 2 Jan 25 Mon 21 Apr 25 Mon 5 May 25 Mon 14 Jul 25 Mon 22 Sep 25 Thu 25 Dec 25 Fri 26 Dec 25 Thu 1 Jan 26 Fri 2 Jan 26 | Monday 6 May 2024 |
Clinical Triage – Our Concept
Our Practice’s Clinical Triage Concept
Every request is triaged by a clinician. Our administrators gather the information and process it for the clinician; they have no part in decision making. Wherever possible requests can be made online; but that is subject to our clinical capacity. Whether it’s online or by telephone it’s all Clinical Triage.
- We want to provide a better service
- More easily accessible services for our patients
- Reduce the need to wait in telephone queues
- You provide the clinician with your concerns and we’ll call you
- Many patients are happy to receive a call or video consult
- This frees up time for those of whom need to come into the Practice
- We are working differently
- We will evolve
We are constantly seeking to improve, and we hope your experience in using our system is positive.
NearMe Video Consultations
Prefer Video Consults?
State this on the Clinical Triage request form; and if you are waiting to connect for a pre-agreed appointment click the icon
Waiting for your appointment time or to be called?
If you are waiting for your allocated appointment time or waiting to be called, you may wish to visit the Self-Help guide
