a. Our Team

One Team – Three Leaders

A team succeeds when each individual takes responsibility for both cultural and commercial outcomes, and even when at the pinnacle of success, look to go again

All Blacks Culture

Dr Marguerita Smith (f) MBchB DFSRH DRCOG MRCGP (Glasgow 1992)

Dr Smith worked in the Banff locality at Portsoy and laterally Aberchirder and Portsoy for 17 years. She has additional training in  Contraception, Dementia Care, Minor Surgery,  Joint Injections, Diabetes, and Child Health Surveillance.  She joined Macduff Medical Practice in October 2018 and is currently the Clinical Lead for Banff. Dr Smith has two teenage children, loves gardening, literature and philosophy.

Dr Howard Wright (m) MBBS MRCGP (Guy’s & St Thomas’, London 1999)
Dr Wright joined the Practice in 2017 after working in Southern England. Special interest in End of Life Care and Pre-hospital Emergency Medicine. Dr Wright is the Medical Director for the Chalmers Hospital and lives with his family in Banff.

Dr Daniela Margaritescu (f)
Dr Margaritescu joined us as a GP Partner in Jan 2022.
More information to follow

A Registered Nurse with additional training for performing tasks – such as diagnosing and prescribing – which are customarily performed by a Physician. Educated to Masters Level in Advanced Practice, and assessed as competent in practice using expert knowledge and skills, they have freedom to act and make their own decisions in the assessment, diagnosis and treatment of those in their care. They are capable of independent practise in a variety of settings. Their role will be tailored not only by their training but their clinical experience as senior practitioners. In General Practice, Advanced Clinical Practitioners can consult and work independently; and they will consult with medical colleagues when they need advice.

One Team – Six Leaders

A culture of expectation enables the asking and re-asking fundamental questions: how can we do better?

Catherine Murray (F) – Advanced Nurse Practitioner Prescriber

Sally-Anne Britnell (F) – Advanced Nurse Practitioner Prescriber

Lisa Stuart (F) – Advanced Nurse Practitioner (T)

Debbie Price (F) – Advanced Nurse Practitioner (T)

Clare Miller (F) – Mental Health Practitioner

Practice Nurses are fully trained in a wide range of skills including immunisations, health promotion, contraception, and management of long-term conditions eg advises on diet and lifestyle choices, on coronary heart disease, hypertension, asthma, diabetes, smoking cessation and obesity. Practice Nurses can extend their skills at Diploma Level and see many patients who previously would have seen the doctor.

The Nursing team run various nurse led clinics for diabetes, asthma, coronary heart disease, COPD as well as providing general nursing services, dressings, removal of sutures and blood tests.

One Team – Seven Leaders

Never be too big to do the small things that need to be done

Emma Craib – Practice Nurse (PT) Prescriber

Heather McKinnon BNursing with distinction (F) – Practice Nurse (FT) (T)

Heather joined us in September 2021 and had came from being a senior nurse for over two years with Marie Curie, and prior to that had 7 years’ experience as a Community Nurse in Insch. She graduated from the Robert Gordon University in Aberdeen with distinction. Heather has a wide array of skills including: Caseload Management, Patient Assessment, Palliative Care, Venepuncture, continence / Catheter care, assisting with surgeries and non-invasive procedures. She has also achieved a European certificate in essential palliative care.

Lynsey Milliken (F) – Practice Nurse (FT). Prescriber

Diane Morrison (F) – Practice Nurse (FT)

Pauline Ward (F) – Practice Nurse (FT). Prescriber

Tracey Wilson (F) – Practice Nurse . (PT)

Non-registered Nursing staff who assist in patient care and Practice-related duties as directed by and under the supervision of a Registered Healthcare Professional (including Lead Practice Nurse, Practice Manager, and the GPs). Healthcare Support Workers work collaboratively with the General Practice team to meet the needs of patients, and provide essential task-orientated services like taking blood samples (phlebotomy), processing specimens, performing ECGs (to measure heart function), spirometry (to measure lung function). They play a crucial role in supporting the Clinical Team.

One Team – Two Leaders

Never be too big to do the small things that need to be done

Lilia Chalmers (F) – Healthcare Assistant (FT)

Tricia Porteous (F) – Healthcare Assistant (FT)

Our Registered Pharmacists have had additional training and time spent working in General Practice. GPCPs can prescribe independently, offer consultations and give telephone advice on a wide range of health issues, and provide detailed advice on medications. Having a GPCP greatly reduces the GPs workload to free up time to deal with more complicated issues.

One Captain – Four Leaders

A culture of expectation enables the asking and re-asking fundamental questions: how can we do better?

Practice Team

Claire Wright (F) – Lead Pharmacist

Lee-Anne Mcken (F) – Practice Pharmacy Technician

Jacqueline Dey (Jake) (F) – Practice Pharmacy Technician

Kirsty Alexander (F) – Practice Pharmacist Assistant

Health and Social Care Partnership

Elaine McDermott (F) – Health & Social Care Pharmacist

Operational success relies on sound administration – it really is that simple!

No operation can survive on technical ability alone. Any successful operation is underpinned by its ability to administer; and we have one of the finest Clinical Administration teams in the country – and we’re getting better all the time.

One Team – Three Leaders

Shared responsibility means shared ownership, a sense of inclusion unites individuals, and collaboration means advancement as a team

Practice Manager

Keith J Anderson MBE Keith is involved in managing all aspects of the Practice such as making sure that the right systems and people are in place, at the right time, in order to provide a high quality of patient care, human resources, finance, patient safety, premises, equipment, and information management and technology.  He supports the admin team, GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient experience and care.

Leaders are Learners

Modest self-improvement, consistently done

Management Team

The Practice Manager is supported by two highly motivated and very experienced Management Assistants who cover: Data Searching and Analysis, Communication, Scheduling, Non NHS and GDPR Requests, Daily Operations, and Office Management. We consider them as the glue that keeps the team together; trouble-shooting, and supporting all staff. They deputise for the Practice Manager during absences, are heavily involved in the day-to-day running of the Practice, and are considered essential to the overall success of the operation.

Analyse – Plan – Design – Deliver – Evaluate – Manage

6 Pillars for success

Pauline Reid – Management Assistant Office & Communication Pauline has been with the Practice, originally working from Deveron Medical Practice, since September 2007. As a Management Assistant she controls the electronic workflow of patient results, and ensures they are allocated to the right clinician at the right time. she is also responsible for the day-to-day office management of our Clinical Administrative staff, and Subject Access Requests including GP reports and Non NHS requests. Pauline has a wealth of experience with Primary Care administration, and is an integral part of the Practice’s daily operation. Pauline works closely with Lynda in support of the daily operation; and is widely respected by all with whom she comes into contact.

Lynda Wiseman (She/Her) – Management Assistant Daily Operations Lynda has been with the Practice since April 2010. As a Management Assistant she has been instrumental in the development of the daily rota for both clinical and administrative staff. She also deals with GDPR, and many of the daily routine HR tasks. She is a positive influence within the culture and ethos of the team; and works closely with staff in order to provide the confidence to express themselves professionally, and to work closely as a team. Lynda works closely with Pauline on a day-to-day basis in order to cope with the daily operational requirements. She is a consummately professional influence on the practice, and widely respected by all with whom she comes into contact. Lynda has recently achieved a Level 4 NVQ in Management.

Clinical Administrative and Secretarial Staff

Clinical Administrators attend to patients on the phone and in person. They co-ordinate and organise appointments and documentation to facilitate the smooth running of the Practice and support delivery of quality patient care. They have a very demanding role and are there to assist you.  We ask you to be patient during peak times when the staff are handling a large volume of calls and enquires. They will ask you some personal information about your medical condition in order to ensure your call is dealt with by an appropriate clinician; and to assist fellow healthcare professionals who work within the Practice, in managing your health care and well-being. Patients for whom do not wish to disclose their conditions to our administrators, however, may complete an online Clinical Triage form.

All staff adhere to the Practice’s confidentiality policy and Data Protection Act 2018.

Clinical Administrators will administer clinical decisions and policies; they do not offer clinical opinion; rather they pass on the clinical decisions of clinicians. They may be asked by our Clinical team to gather information; and you can be assured that everything is treated with the strictest confidence.

One Team – Twelve Leaders

Never be too big to do the small things that need to be done

Gail Sheed (F) Secretary (PT) Gail has been with Macduff Medical Practice since June 1993 and is an outstanding and integral member of the team.

Kerry Slater (F) – Recalls & Reports Lead Administrator (PT) Kerry has been with the Practice since March 1998 and is an outstanding and integral member of the team. Kerry is also part of the Data Access Request Team.

Jill Campbell (F) – Clinical Administrator (PT) Jill has been with the Practice since May 2016 and is an outstanding and integral member of the team. Jill originally worked with Deveron Medical Practice before moving to Macduff Medical Practice prior to the merger.

Reagan Slater (F) – Clinical Administrator (PT) Reagan has been with the Practice since August 2018 and is an outstanding and integral member of the team.

Ishbel McKinnon (F) – Clinical Administrator (PT) Ishbel has been with the Practice since June 2013 and is an outstanding and integral member of the team.

Lisa Wallis (F) – Clinical Administrator (PT) Lisa has been with the Practice since February 2020 and is an outstanding and integral member of the team.

Nicki Payne (F) – Clinical Administrator (FT) Nicki has been with the Practice since January 2021 and is an outstanding and integral member of the team.

Ashleigh Dando (F) – Clinical Administrator (PT)

Jennifer Lawson (F) – Clinical Administrator (PT)

Toni Ironside (F) – Clinical Administrator (PT)

Debbie Scott (F) – Clinical Administrator (FT)

Sarah McCluskey (F) – Clinical Administrator (FT)

Karen Innes (F) – Clinical Administrator (FT)

The Data Access Request Team are there to ensure that the right information is passed to the right people in accordance with our medico-legal obligations. it is headed up by the Management Team and consists of:

• Keith Anderson
• Pauline Reid
• Lynda Wiseman
• Kerry Slater
• Nicki Payne

They deal with all:

• GDPR
• SARs
• Non NHS Chargeable Services

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